XTM Reports on Everyday People Payments Service Outage and Halting of Activities Pursuant to Bank of Canada Compliance Order

TORONTO–(BUSINESS WIRE)–$PAID #Fintech–XTM Inc. (OTCQB: XTMIF | CSE: PAID) (the “Company”) provides an update on the platform service outage that occurred on January 26, 2026 (the “Outage”) and is continuing in connection with the Management Services Agreement (“MSA”) entered with Everyday People Financial Corp which was previously disclosed on October 22, 2025, February 2, 2026 and February 5, 2026. The Company confirms that as part of the MSA, the Company executed a blocked account agreement on November 30, 2025 which restricts the Company’s ability to move funds from its accounts. On the date that the Company transfered control of its accounts to Everyday People Financial Corp. at 11:59 pm on November 30, 2025 the wallet balances were $12,830,224.20. Many business users as of January 26, 2026 could not transact from their business portal due to funding practices being abruptly modified without notice or specific instructions of the Company. The Company is investigating the operational level impact the unauthorized modifications had on businesses and the Company, including the cessation of lending activity and certain balancing procedures. Also, the use of pre-authorized debits without the specific instructions of the Company is under investigation. All options that may be available to the Company related to restoring portal wallet balances are being considered. At this time, the Company does not have certainty on a specific plan and is working with various parties for resolution.

Pursuant to a compliance order issued by the Bank of Canada on February 17, 2026 (the “Order”), the Company will temporarily cease the operations of its business portal platform. Further to the Order, the Company will be ceasing all retail payment activities including withdrawals. The Company will cease to maintain operations as a payment service provider that is registered with the Bank of Canada pursuant to, and in compliance with, the Order. Pursuant to the Order, the Company expects within seven days of the date of the Order, to provide the Bank of Canada with a plan of how the Company intends on complying with its obligations under the Retail Payment Activities Act (RPAA), and if applicable, transition the Company’s retail payments activities to another payment service provider that is registered under the RPAA or has applied for registration. Pursuant to the Order, the Company has 14 days from the date of the Order to make representations to the Bank of Canada about whether the Order shall be revoked. In the event that the Company does not make representations within 14 days of the date of the Order, or if the Company makes representations, and the Bank of Canada is not satisfied that there are sufficient grounds for revoking the Order, then the Order continues to be in effect, unless it is revoked.

Unrelated to the Outage, the Company confirms that cardholder funds in respect of Everyday People Payments Financial debit cards which make up a significant portion of the Company’s revenues are held and continue to be held in trust since the program’s inception in 2020 with a Canadian Schedule 1 Chartered bank.

The Company including its board of directors, legal counsel and accountants are considering all options available to it, including but not limited to a new lending facility, various forms of financing or restructuring arrangements and a plan to restore merchant wallet balances. The trading in the Company’s common shares under the trading ticker “PAID” on the CSE will remain halted until it is determined that the matter has been satisfactorily resolved. Company intends to make further disclosure as more information comes to light and as required by law.

About XTM Inc.

Subject to the terms of the Order, XTM Inc. is a Toronto-based fintech enabler and the founder of AnyDay®, a real-time payroll, tip, and earned wage access platform. Designed as a compliance-first solution, AnyDay has been widely adopted across the hospitality, personal care, and retail sectors (www.paidanyday.com). XTM and its affiliates are subject to the terms of the Order and readers are encouraged to read the Order in its entirety.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING INFORMATION

Certain statements in this news release are forward-looking statements, including with respect to future plans of the Company. Forward-looking statements consist of statements that are not purely historical, including any statements regarding beliefs, plans, expectations or intentions regarding the future. Such information can generally be identified by the use of forwarding-looking wording such as “may”, “expect”, “estimate”, “anticipate”, “intend”, “believe” and “continue” or the negative thereof or similar variations. Some of the specific forward-looking information in this news release includes, but is not limited to, statements with respect to: future plans in respect of seeking a lending facility, the program deposits, the objective of avoiding service disruptions, use of funds, the plans of the Company and engagement with regulators, and consideration of available options including the Company’s ability to continue as a going concern. The reader is cautioned that assumptions used in the preparation of any forward-looking information may prove to be incorrect. Events or circumstances may cause actual results to differ materially from those predicted, as a result of numerous known and unknown risks, uncertainties, and other factors, many of which are beyond the control of the Company, including but not limited to, business, economic and capital market conditions, the ability to manage operating expenses, dependence on key personnel, compliance with various agreements including lenders. Such statements and information are based on numerous assumptions regarding present and future business strategies and the environment in which the Company will operate in the future including in the fintech industry, anticipated costs, and the ability to achieve goals. Factors that could cause the actual results to differ materially from those in forward looking statements include, the continued availability of capital and financing, litigation, failure of counterparties to perform their contractual obligations, failure to obtain regulatory or corporate approvals, loss of key employees and consultants, and general economic, market or business conditions. Forward-looking statements contained in this news release are expressly qualified by this cautionary statement. The reader is cautioned not to place undue reliance on any forward-looking information. The forward-looking statements contained in this news release are made as of the date of this news release. Except as required by law, the Company disclaims any intention and assumes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

This news release does not constitute an offer to sell, or a solicitation of an offer to buy, any securities in the United States. The securities have not been and will not be registered under the United States Securities Act of 1933, as amended (the “U.S. Securities Act”) or any state securities laws and may not be offered or sold within the United States or to U.S. Persons (as defined under the U.S. Securities Act) unless registered under the U.S. Securities Act and applicable state securities laws or an exemption from such registration is available.

The CSE has neither approved nor disapproved the contents of this press release and the CSE does not accept responsibility for the adequacy or accuracy of this release.

Contacts

For more information:
Marilyn Schaffer, CEO
[email protected]
Tel: 416-260-1641