# Fiat/P2P

We have recently observed an increase in fraud cases in Ukraine involving fake payment methods, false platform claims, and tactics designed to force order cancellations. Please remain vigilant when conducting P2P transactions and review the information below to learn how to identify these scams and protect your assets.Common P2P Fraud Scenarios1. Fake Platform Wallet, Escrow, or Cold Wallet ClaimsScammers falsely claim that payments are temporarily held by the platform and require confirmation or additional deposits before release.How It Works:• Payment via MEXC WalletThe scammer claims that the payment first goes to the MEXC Wallet and that users must confirm the transaction to receive the funds. However, after confirmation, users receive nothing.• Exchange escrow accountScammers claim that the payment will be held in a platform escrow account. To receive the money, users must top up their exchange balance. In reality, no payment is made to users' bank accounts.• Exchange cold walletThe scammer claims the funds are held in a cold wallet and will be released only after confirming the deal. Once users confirm, the scammer disappears.2. Delayed Payment Details to Force Order CancellationThis scam exploits the order countdown timer.How It Works:• The scammer posts a sell ad and states that payment details will be provided in the chat.• The buyer accepts the order and waits for bank details.• The scammer intentionally delays sending payment information until 1 to 2 minutes before the order expires.• The buyer rushes to transfer funds but doesn't have enough time to confirm payment on the platform.• The order expires and is automatically canceled, putting the buyer at risk of losing funds.3. Fake Customer Service ImpersonationScammers pretend to be platform support to pressure users into releasing crypto.How It Works:• The scammer clicks into the user's sell order and selects "I have paid" without making any bank transfer.• After the appeal option becomes available, the scammer opens an appeal claiming the payment was sent but no crypto was received.• The scammer then sends messages pretending to be customer service, using emojis and labels such as "⚠️Support" or "Assistant P2P ✅", trying to trick users into releasing crypto.• Fake payment receipts may also be sent to gain users' trust.What to Do:• Wait for the official MEXC Customer Service to enter the chat. Real customer service will identify the scam, ban fraudulent accounts, and ensure users' assets are protected. The scammer may continue to message even after real customer service arrives.4. Fake Agreements and Documents After Order CreationAfter an order is created, scammers may attempt to gain users' trust by sending fake documents.How It Works:• After the order is created, the scammer may ask users whether they have read the advertisement terms.• They then send a fake MEXC P2P Merchant Agreement.• The document contains false rules and claims that funds will be transferred automatically after trade completion, pressuring users to deposit money.Security Tips• Never confirm or release crypto before funds are received in your bank account.• Verify the counterparty's profile, including trade history, completion rate, reviews, and merchant status verification.• Never transfer money to unfreeze, activate, or verify a transaction.• Be cautious of unusually favorable exchange rates.• Do not trust screenshots or proof of payment.• Always review P2P trading rules on the official website.• Carefully review listings. If a seller does not provide payment details upfront and insists on sharing them only in the chat, this may indicate potential fraud.• Communicate only through the official trade chat.• Monitor the order timer closely. If payment details are delayed and time is nearly expired, cancel the order and select another counterparty.• Do not make any payment after an order has expired. Once expired, the platform cannot protect your interests.Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

We have observed a recent rise in fraud cases in Kenya involving scammers creating duplicate P2P trades and providing fake payment claims. Please stay alert and read on to learn how to identify these scams and protect your assets.How the Scam Works• The scammer locates the user's ad on another platform and opens a P2P trade.• They then create a trade of the same amount with identical payment details on the user's ad within MEXC.• The scammer marks the order as paid, even though no payment has been made.• They initiate an appeal, claiming that payment was sent and that the user is refusing to release the crypto.• To support their claim, the scammer provides proof of payment from the trade they initiated on the other platform, making it appear legitimate.Important Reminders• MEXC will never ask you to share payment information via WhatsApp or any other external channel.• Always communicate through the MEXC App chatbox.• All payments must be completed strictly through the official MEXC platform.• Sharing personal information with counterparties may expose you to scams. MEXC cannot assume responsibility for any losses arising from such actions.Security Tips• Always follow the official order details displayed on the platform and avoid instructions from external channels.• Do not communicate through external messaging apps.• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.• Stay alert to protect your funds from fraudulent activities.Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

We have observed a recent rise in fraud cases in the Philippines involving merchants requesting communication outside the official platform and tricking users into making double payments. Please stay alert and read on to learn how to identify these scams and protect your assets.How the Scam Works• The scammer requests the user's WhatsApp details.• They do not provide clear payment instructions during the transaction process.• After the user places an order, the scammer requests the user's payment account details and directs them to communicate through WhatsApp.• The scammer then sends a fabricated screenshot of an email impersonating MEXC, falsely claiming that the user failed to pay, that their account has been temporarily restricted, and that a "double order limit" has been imposed.• Believing this false information, the user may attempt to make an additional payment. However, because this second payment often exceeds the official order time limit, the order expires, and under the scammer's guidance, the user ultimately ends up making two payments.Important Reminders• MEXC has never issued any so-called "double order limit" rule, nor will we require users to make additional payments via email.• MEXC will never ask you to share payment information via WhatsApp or any other external channel.• All payments must be completed strictly through the official MEXC platform.• Sharing personal information with counterparties may expose you to scams. MEXC cannot assume responsibility for any losses arising from such actions.Security Tips• Always follow the official order details displayed on the platform and avoid instructions from external channels.• Do not communicate through external messaging apps.• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.• Stay alert to protect your funds from fraudulent activities.Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

We have observed a recent rise in fraud cases in Indonesia involving scammers impersonating MEXC to trick users into making double payments. Please stay alert and read on to learn how to identify these scams and protect your assets.How the Scam Works• The scammer first asks for the user's CNIC.• They do not provide clear payment instructions during the transaction process.• After the user places an order, the scammer requests the user's payment account details and directs them to communicate through external apps such as WhatsApp.• The scammer then sends a fabricated screenshot of an email impersonating MEXC, falsely claiming that the user failed to pay, that their account has been temporarily restricted, and that a "double order limit" has been imposed.• Believing this false information, the user may attempt to make an additional payment. However, because this second payment often exceeds the official order time limit, the order expires, and under the scammer's guidance, the user ultimately ends up making two payments.Important Reminders• MEXC has never issued any so-called "double order limit" rule, nor will we require users to make additional payments via email.• MEXC will never ask you to share payment information via WhatsApp or any other external channel.• All payments must be completed strictly through the official MEXC platform.• Sharing personal information with counterparties may expose you to scams. MEXC cannot assume responsibility for any losses arising from such actions.Security Tips• Always follow the official order details displayed on the platform and avoid instructions from external channels.• Do not communicate through external messaging apps.• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.• Stay alert to protect your funds from fraudulent activities.Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

We have observed a recent rise in fraud cases in Nigeria involving bank payment reversals. Please stay alert and read on to learn how to identify these scams and protect your assets. How the Scam Works• The scammer, acting as a buyer, opens a trade.• They proceed to make the payment, and the trade appears to complete normally.• The scammer then reports to their bank that they made a payment to the user's account and that the transaction was fraudulent.• The bank freezes the funds in the user's account for investigation.• Because many banks do not permit crypto-related payments, the funds may be reversed and returned to the scammer's account. Important Reminders• Verify that the buyer's account name matches the payment account and contact Customer Service if it does not.• Prioritize buyers with strong credibility and transaction history and avoid large trades with new users or those with no record.• Do not use or transfer received funds immediately and check for bank alerts, pre-freeze notices, or risk flags.• Keep all transaction evidence including order screenshots, payment proofs, chat logs, and bank notifications for disputes.• Pause the release if you notice suspicious activity such as mismatched amounts, unusual remarks, odd timing, or aggressive behavior.• Only accept payments directly from the buyer's account and do not accept third-party payments to avoid fraud or money-laundering risks.• Confirm that the bank deposit has been fully credited before releasing crypto and do not release it if the funds are still pending. Security Tips• Beware of the payment reversal scam because scammers may report a completed transaction as fraudulent, causing your funds to be frozen or reversed.• Avoid using terms like "crypto," "USDT," or "BTC" in bank payment remarks to prevent triggering risk controls or investigations.• Keep all communication within the platform and avoid unknown links or unofficial channels.• If your bank account is frozen, contact the bank and file an appeal with the platform while providing transaction proofs.• Pay attention to platform safety alerts, especially for high-risk users.• Stay calm and do not release crypto prematurely if the buyer pressures, rushes, or threatens you. Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

We have observed a recent rise in fraud cases in India involving merchants requesting WhatsApp details from counterparties. Please stay alert and read on to learn how to identify these scams and protect your assets.How the Scam Works• The scammer requests the user's WhatsApp details.• They do not provide clear payment instructions during the transaction.• After the user places an order, the scammer asks for the user's payment account details and encourages communication via external apps such as WhatsApp.• On WhatsApp, the scammer pressures the user to release crypto without receiving fiat payment or provides fake payment proofs.• Under this pressure, the user may make mistakes and ultimately lose their assets.Important Reminders• MEXC will never ask you to share payment information via WhatsApp or any other external channel.• Always communicate through the MEXC App chatbox.• All payments must be completed strictly through the official MEXC platform.• Sharing personal information with counterparties may expose you to scams. MEXC cannot assume responsibility for any losses arising from such actions.Security Tips• Always follow the official order details displayed on the platform and avoid instructions from external channels.• Do not communicate through external messaging apps.• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.• Stay alert to protect your funds from fraudulent activities.Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

We have observed a recent rise in fraud cases in Vietnam involving unauthorized order cancellation requests. Please stay alert and read on to learn how to identify these scams and protect your assets.How the Scam Works• The scammer claims there is a system error and ask the user to cancel an ongoing P2P order that has already been paid for.• Once the user cancels the order, the scammer immediately blocks them and withdraws all funds from their MEXC account.Important Reminders• MEXC will never ask users to cancel an ongoing order after payment has been made, nor request the creation of a new order.• If a P2P counterparty urges you to cancel an order, please raise a dispute with MEXC Customer Service immediately.Security Tips• Always follow the official order details displayed on the platform and avoid instructions from external channels.• Do not communicate through external messaging apps.• If you encounter suspicious activity, contact the official MEXC Customer Service immediately.• Stay alert to protect your funds from fraudulent activities.Thank you for your cooperation. MEXC remains committed to strengthening its risk control systems and ensuring a safe and reliable trading environment for all users.

Unlock exclusive rewards with our special P2P 1-Fiat offer—your first move could instantly earn you rebates and airdrops!Join now and claim up to 10 USDT in rewards in just a few simple steps.How to Claim Rewards• Step 1: Make your first-ever purchase via 1-fiat ads on MEXC P2P to receive an instant rebate of 0.5–1 USDT.• Step 2: Within 7 days of your first purchase, deposit at least $100 and hold it for more than 24 hours to receive an additional 9 USDT reward.Reward Rules• Users must complete at least Primary KYC Verification to qualify for rewards.• The 0.5–1 USDT rebate is only applicable to selected 1-fiat ads. Visit the MEXC P2P page to find the ads at the top of the ads list in BDT, ETB, IDR, INR, KES, PHP, PKR markets. More markets will be rolling out soon.• The 9 USDT additional reward is available only to users who deposit more than $100 on MEXC after completing your first P2P purchase via 1-Fiat ads. Rewards will be distributed within 7 business days.• Rewards will not be granted to users who do not complete their first deposit via P2P or who withdraw funds within 24 hours of meeting the requirements.Don't miss out. Get started now to claim your rewards before the offer ends!Terms & Conditions• Registration is not required for this promotion. The system will automatically track the deposit and trading activities of eligible participants throughout the promotion period.• All participating users must strictly abide by the MEXC Terms of Service. MEXC reserves the right to disqualify any participants who engage in dishonest or abusive activities during the event, including bulk-account registrations to farm additional bonuses and any other activities in connection with unlawful, fraudulent or harmful purposes.• MEXC reserves the right to modify the terms of this event without prior notice. • MEXC reserves the right of final interpretation for this event. If you have any questions, please contact the Customer Service team.• By participating in this event, users confirm that they have read and agreed to these Terms and Conditions. In the case of any disputes, MEXC reserves the right to make the final interpretation of all activities in this promotion.

Unlock instant rewards with our P2P Flash Sale promotion—your first move could instantly earn you savings and airdrops!Join now and claim up to 10 USDT in rewards in just a few simple steps.Eligibility• Users must complete Advanced KYC Verification to get instant rewards.• Eligible deposit currencies include AED, ARS, BDT, EGP, ETB, IDR, INR, KES, MYR, NGN, PHP, PKR, RUB, SAR, TRY, UAH and VND only.How to Join• Step 1: Make your first-ever deposit on MEXC via P2P to receive an instant discount of up to 5 USDT on purchases through flash sale ads.• Step 2: Within 7 days of your first deposit, complete at least one Spot or Futures trade to receive an additional 5 USDT trading reward.Reward Rules• The 5 USDT instant discount is only applicable to selected flash sale ads. Visit the MEXC P2P page to find flash sale ads at the top of the ads list in AED, ARS, BDT, EGP, ETB, IDR, INR, KES, MYR, NGN, PHP, PKR, RUB, SAR, TRY, UAH and VND markets.• The 5 USDT trading reward is available only to users who deposit a minimum of $100 on MEXC and complete at least one Spot or Futures trade within 7 days of their first deposit via P2P. The reward will be distributed within 7 business days.• Rewards will not be granted to users who withdraw funds within 24 hours of meeting the requirements, or to users who have not made their first deposit via MEXC P2P.Don't miss out. Get started now to claim your rewards before the promotion ends!Terms & Conditions• Registration is not required for this promotion. The system will automatically track the deposit and trading activities of eligible participants throughout the promotion period.• All participating users must strictly abide by the MEXC Terms of Service. MEXC reserves the right to disqualify any participants who engage in dishonest or abusive activities during the event, including bulk-account registrations to farm additional bonuses and any other activities in connection with unlawful, fraudulent or harmful purposes.• MEXC reserves the right to modify the terms of this event without prior notice.• MEXC reserves the right of final interpretation for this event. If you have any questions, please contact the Customer Service team.• By participating in this event, users confirm that they have read and agreed to these Terms and Conditions. In the case of any disputes, MEXC reserves the right to make the final interpretation of all activities in this promotion.

Level up your crypto experience! For a limited time, buy crypto with your credit or debit card through OSL Pay and earn up to 30% cashback. The more you buy, the more you earn!Event PeriodNov 18, 2025, 10:00 (UTC) – Dec 17, 2025, 10:00 (UTC)How to ParticipateStep 1: RegisterClick the "Register Now" button on the event page to join.Step 2: Buy CryptoPurchase crypto via OSL Pay using your credit or debit card during the event period.Step 3: Earn RewardsReceive up to 30% cashback in USDC, airdropped directly to your Spot wallet.Reward Details:Purchase AmountCashback %Maximum Reward per User$50 – $19910%20 USDC$200 – $49920%100 USDC$500 and above30%500 USDCJoin now and make every purchase count!Terms and Conditions• Users must click the "Register Now" button on the event page to be eligible. Upon successful registration, the system will automatically track participants' purchases throughout the event period.• Only crypto purchases made via OSL Pay will count toward the final reward calculation.• The prize pool for this event is limited to 50,000 USDC. Rewards will be distributed on a first-come, first-served basis and airdropped to users' Spot wallets in USDC within 10 business days after the event ends.• All participating users must strictly abide by the MEXC Terms of Service. MEXC reserves the right to disqualify any participants who engage in dishonest or abusive activities during the event, including bulk-account registrations to farm additional bonuses and any other activities in connection with unlawful, fraudulent, or harmful purposes. Suspected accounts will be investigated. If violations are confirmed, the account will be restricted and all rewards forfeited.• MEXC reserves the right to modify the terms of this event without prior notice.• MEXC reserves the right of final interpretation for this event. If you have any questions, please contact the Customer Service team.• In the event of any inconsistency or discrepancy between the English version of these terms and conditions and any translation, the English version shall prevail.